Refund policy

Refunds, Returns, and Chargebacks:

1. No Returns or Cancellations: Mola Hair does not accept returns or order cancellations. We kindly ask that you review your order details thoroughly before finalising your purchase to ensure the accuracy of your items, quantity, and shipping address.

2. Transit Delays: On occasion, transit delays may occur. Mola Hair is not liable for delays caused by the carrier or due to circumstances beyond our control, including acts of nature such as adverse weather conditions, strikes, or natural disasters. Accordingly, refunds or chargebacks will not be granted for delays attributed to these factors.

3. Chargebacks: Mola Hair will not be held responsible for chargebacks related to shipping delays, lost parcels, or incorrectly delivered packages caused by the carrier. By placing an order with us, you agree to these terms and acknowledge that chargebacks for such issues will not be accepted.